Production down, app dark, inverter throwing faults, installer long gone. We diagnose the whole system and tell you plainly what it needs — without trying to sell you a new one.
Connecticut is full of solar systems installed by companies that no longer exist. The panels are fine. The warranty may still be good. But when something goes wrong, the phone number on the paperwork rings nowhere.
We are an independent service company. We don’t sell systems and we don’t care whose logo is on your inverter — we just fix what’s broken and document what we did.
If you recognize your system in one of these, it’s costing you money right now.
Bill went back up, app shows less than last year, or one string is reading low. We isolate whether it’s soiling, shading, a failed optimizer or a panel-level fault.
Error codes, red lights, repeated shutdowns, or an inverter that’s simply dead. We diagnose it and tell you repair, warranty claim, or replace.
App stopped reporting after a router change, a firmware update, or a new internet provider. Usually a quick fix — and until it’s fixed you’re flying blind.
Squirrels and birds nest in the gap and chew wiring. We clear it out, clean underneath and fit critter guard around the perimeter.
Wind-lifted panels, loose racking bolts, sagging conduit, failed roof penetrations and flashing that has started to leak.
Post-storm inspections, hail and branch strikes, cracked glass, and insurance documentation with photos for your claim.
Where monitoring exists we pull the data before we drive out — often we know roughly what we’re looking for before we arrive.
Full walk of the array, inverter, optimizers, conduit, mounts and penetrations. Meter readings string by string where needed.
What’s wrong, what it costs, what happens if you leave it, and whether it’s covered by a warranty you forgot you had.
We do the work, re-test, and send you a written report with photos for your records or your insurer.
The truck roll covers getting a tech to your roof and the first hour of diagnosis. Repairs beyond that are approved by you before any work happens. Pay by cash, card or check.
| System size | Typical property | Price |
|---|---|---|
| Diagnostic visit (truck roll) | Includes the first hour of diagnosis on site | $— |
| Additional labor | Beyond the first hour — $130/hr, parts as needed | $— |
| Critter guard install | Priced by array perimeter | $— |
| Annual service plan | $500/yr — yearly system check + priority scheduling if anything breaks | $— |
| Commercial service | Quoted per site | $— |
Rates are being finalized for the season. Call or send the form and we’ll quote your exact property in a couple of minutes — usually without needing to come out first.
Yes. That is a very common Connecticut situation and it is a core part of what we do. SolarEdge, Enphase, Tesla and every other major brand — regardless of who installed the system or whether that company still exists.
The usual tells: your electric bill crept back up, the monitoring app stopped updating or shows a red fault, one string reads lower than the others, or the inverter is showing an error light. If any of that sounds familiar, it is worth a look.
We diagnose the fault, tell you whether it is a repair, a warranty claim or a replacement, and handle the work or the warranty paperwork accordingly. Many inverters are still under a 10 or 12 year manufacturer warranty and the homeowner has no idea.
Yes. Squirrels and birds nesting under an array chew wiring and create a genuine fire risk. We clear the nesting, clean up underneath and install critter guard around the perimeter so it does not come back.
You get a straight answer and a written report either way. If the right move is a manufacturer warranty claim or a licensed electrician, we tell you that instead of selling you work you don’t need.
Yes — annual or semi-annual visits combining a cleaning with a full system check. It is the cheapest way to keep a 25-year asset producing like one. Ask when you call.
Tell us what the app is showing or what the inverter is doing. We’ll tell you whether it needs a visit.
